Real life Stories

H&F Credit Union is a not-for-profit financial co-operative serving anyone who lives or works in the London Borough of Hammersmith & Fulham. 

The H&F Credit Union website includes quotes from local people who explain what it means to them to be a member of H&F credit unon, and these are replicated below: 

I had not had any experience of credit unions as such. So when I first visited the branch on the North End Road I was delighted, amazed and so please at the way my affairs were handled. I took out a loan to buy my new glasses - it could not have been easier! Cheryl, Krisstal and Evette are all absolutely wonderful and charming.

- Denis (Fulham)

I’ve found H&F Credit Union a great experience. I got a small loan and paid it back in less than 6 months. I’m saving some of my benefits and I am really surprised how quickly it adds up! The loans are easy to understand and the staff make everything simple and straightforward. I’m really glad I have the credit union ‘cos in the past it cost me so much to borrow and now I know I can get the amounts I need in a way that doesn’t affect me negatively. I really recommend it. 

- Janet (Shepherd's Bush)

I like the staff, they are such a lovely , friendly bunch. Forms are explained properly and a lot of time is taken with customers. Customer care means a lot to me and they have got it 100%....I'm telling all my friends as I feel they have helped me a lot financially.

- Suzanne (Fulham)

Across the UK, more and more people are realising the benefits of joining their local credit union.  Simon and his wife Jenny explain their reasons for joining Pioneer credit union in Middlesbrough, during a short interview with the BBC.  Click on the image below to hear their story.